By using this site ("saont.com")you agree to these terms and conditions (T&C's) stated.
If you do not agree to these terms and conditions (T&C's) do not use this site ("saont.com").
saont.com reserves the right to modify, change, add, delete any part of these terms and conditions (T&C's) discreetly without declaring and or disclosing.
saont.com does not give out customers' data.
saont.com may use customers' data, cookies in order to track site performance.
Under the Consumer Rights Act:
"You have a legal right to reject goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund - as long as you do this quickly.
This right is limited to 30 days from the date you buy your product.
After 30 days, you will not be legally entitled to a full refund if your item develops a fault.
As with the Sale of Goods Act, under the Consumer Rights Act all products must be of satisfactory quality, fit for purpose and as described.
The rules also include digital content in this definition.
So all products whether physical or digital must meet the following standards:
Satisfactory quality goods shouldn't be faulty or damaged when you receive them. You should ask what a reasonable person would consider satisfactory for the goods in question. For example, bargain-bucket products won’t be held to as high standards as luxury goods.
Fit for purpose The goods should be fit for the purpose they are supplied for, as well as any specific purpose you made known to the retailer before you agreed to buy the goods.
As described The goods supplied must match any description given to you, or any models or samples shown to you at the time of purchase.
Repair or replace
If you are outside the 30 day right to reject, you have to give the retailer one opportunity to repair or replace any goods or digital content which are of unsatisfactory quality, unfit for purpose or not as described. You can state your preference, but the retailer can normally choose whichever would be cheapest or easier for it to do.
If the attempt at a repair or replacement is unsuccessful, you can then claim a refund or a price reduction if you wish to keep the product. You're entitled to a full or partial refund instead of a repair or replacement if any of the following are true:
the cost of the repair or replacement is disproportionate to the value of the goods or digital content,
a repair or replacement is impossible,
a repair or replacement would cause you significant inconvenience,
the repair would take an unreasonably long amount of time.
If a repair or replacement is not possible, or the attempt at repair fails, or the first replacement also turns out to be defective, you have a further right to receive a refund of up to 100% of the price you paid, or to reject the goods for a full refund. If you don't want a refund and still want your product repaired or replaced, you have the right to request that the retailer makes further attempts at a repair or replacement."
0-30 days:
You can claim a full refund for goods that are of unsatisfactory quality, unfit for purpose or not as described.
30 days-six months:
You must give the retailer one opportunity to repair or replace it before you can claim a refund.
Six months or longer:
You must give the retailer one opportunity to repair or replace it before you can claim a partial refund, and the burden of proof is on you to prove the product is faulty.
Only the product purchaser can request.
Any other request is void.
Your rights under the Consumer Contracts Regulations
Your right to cancel an order for goods made at a distance starts from the moment you place your order and ends 14 days from the day you receive your goods
Your right to cancel a service made at a distance starts the moment you enter into the contract and lasts 14 days
If you want to download digital content within the 14 day cancellation period you must agree to waive your cancellation rights
Companies are not allowed to charge you for items they put in your online shopping basket or that you have bought as a result of a pre-ticked box
Your right to cancel
Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
If your order consists of multiple goods, the 14 day period runs from when you get the last of the batch.
This 14 day period is the time you have to decide whether to cancel, you then have a further 14 days to actually send the goods back.
Your right to a refund.
You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.
If the retailer has offered to collect the goods, it should refund you 14 days from the date you informed it you wanted to cancel the contract. So, this means you don't have to wait for the retailer to have collected the goods to get your refund.
A deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.
The extent to which you can handle the goods is the same as it would be if you were assessing them in a shop.
Refunding the cost of delivery
The trader has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service eg guaranteed next day, it only has to refund the basic cost.
Exemptions
There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel:
These include, CDs, DVDs or software if you've broken the seal on the wrapping, perishable items and tailor-made or personalised items.
They also include goods with a seal for health protection and hygiene reasons that's been broken.
If you request a service starts straightaway In this instance you will still have the right to cancel, but you must pay for the value of the service that is provided up to the point you cancel.
If the service is provided in full within 14 days The right to cancel can be lost during the cancellation period if the service is provided in full before the 14 days elapses.
Exemptions There are some contracts where you won’t have a right to cancel a service. For example, hotel bookings, flights, car hire, concerts and other event tickets, or where the trader is carrying out urgent repairs or maintenance.
14 days is the minimum cancellation period that consumers must be given and many sellers choose to exceed this, so always check the terms and conditions in case you have longer to change your mind.
Saont.com offers a 14 day minimum cancellation period to 20 day maximum cancellation period.
"we", "us", "our",
"saont", "saont.com", "our self"
refers to saont.com.
The pronouns: "you", "your", "their", "customers" refers to our customers at saont.com.
saont.com takes all credit for the designing of all products at "saont.com" unless otherwise stated.
Reserved rights
saont.com reserves the right to refuse service to anyone.
saont.com reserves the right to refuse refunds if harm is inflicted to or from the product or products.
saont.com reserves the right to replace a product once only.
saont.com reserves the right to not give a full refund after 30 days of receiving the purchased goods.
saont.com reserves the right to refuse refunds and replacements providing:
refund, replacement if intentional damage is inflicted to the product or products.
refund, replacement if insufficient evidence is given.
saont.com reserves the right to refuse product cancellation after 20 days.
Products
saont.com is not liable for any harm and or damage inflicted to or from the products sold at saont.com.
saont.com is in no way liable for damage inflicted and or induced to or from the product or products sold at saont.com.
If in any way the product or products are misused( used not as instructed by saont.com) saont.com is not liable in any way.
By using saont.com and it's services you agree to everything stated.